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How to Fix Unsupported Carrier Errors

Since Until Malomo adds support

the credentials needed vary for each carrier, please email us at help@gomalomo.com or reach out to our team to confirm which credentials are needed for your carrier. To see which of our supported carriers require credentials, please look for the lock icon 🔒 in our Supported Carriers list.

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We realize that many merchants are unable to obtain carrier credentials, since their 3PL or shipper owns the account. Malomo is working quickly on expanding our carrier support with the launch of our Extended Carrier Network in June.

With this launch, credentials will no longer be needed for the majority of carriers. To learn more, see here.

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Extended Carrier Network

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