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Identify orders that have encountered four types of problems in transit:
Stalled in Fulfillment
Stalled Transit
Delivery Attempted
Returned to Sender
View Problem Order reports and drill down to identify problematic carriers
Export Problem Order reports for further analysis
Send problem events to integrations like Klaviyo so that you can automatically and proactively notify your customers of any problems or delays
Contents:
Problem Orders Configuration
Problem Definitions & Events
Viewing Problem Orders on the Orders Page
Problem Orders Report
How to Configure Problem Orders
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