Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Tracking block begins with an 'Order Placed' status, allowing a brand to direct consumers to the tracking page at the order confirmation stage.

  • Tracking block updates in real time with information supplied directly from the shipment carrier. Learn more about how statuses are shown on the page below.

  • Tracking block includes a tracking code hyperlinked to the carrier's tracking page. This allows consumers to contact a carrier directly if needed.

  • Tracking block shows the last activity of a package by default. A 'Show History' button allows the consumer to open up a log of all carrier scan events associated with the package. 

  • Tracking block shows a "Don't see your package?" when a package has been delivered, with a help message that links to the brand's support email address.

...