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  1. Create a new flow from scratch. 

  2. When asked, “What will trigger this flow?”, select “Metric”, and choose “Malomo: ShipmentUpdateReceived” from the dropdown menu. 

  3. To differentiate which status this flow will be for, select “Trigger Filters”, and Add Trigger Filter. 

    • The Dimension should be “status” equals Dimension Value of whatever status you want this flow to be for (i.e., In_transit, out_for_delivery, delivered, etc.) See our full list of statuses here

  4. After the trigger is set up, drag SMS from the left-hand actions menu to the flow. 

  5. To configure content that you want to include in the SMS message, we recommend using our list of Klaviyo variables. The variables you use in email will be the same ones you use in SMS. 

    • You can also use of Klaviyo’s suggested fields, which will automatically pull the variable of the field you want to use. 

  6. Once the first SMS flow is set up, you can clone it and change the shipping status for each one. 

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