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STEP 1

From your Klaviyo Dashboard, click the “Metrics” tab on the left-hand side menu. 

Screen_Shot_2022-02-23_at_10.55.57_AM.png

 

STEP 2

Look for the “Received a Shipment Update” “Malomo: ShipmentUpdateReceived” metric. If it is not listed, your integration is not working properly.

Screen_Shot_2022-02-23_at_10.57.04_AM.png

If it is listed, click the “Activity Feed” button to view the events the integration is sending. 

 

Screen_Shot_2022-02-23_at_10.57.49_AM.png

 

STEP 3

If no customers appear in the Activity Feed, your Malomo integration may not be working properly.

If customers appear in the feed, click the timestamp of one of the customers.           

Screen_Shot_2022-02-23_at_10.58.31_AM.png

 

STEP 4

A window should appear populated with the data Malomo is sending to your Klaviyo account. This indicates your integration is working perfectly, even if some of the bolded data points don’t have information next to them (for example, “Phone” does not have a phone # next to it. That’s ok!)

 

Screen_Shot_2022-02-23_at_10.59.28_AM.png

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