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This guide will help you create your new tracking page, answer common questions, and tell you what to expect during beta.
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Article Contents:
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How to Create Your Tracking Page
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You will not be able to create tracking pages until you have updated the permissions for our Shopify integration. If you see a prompt at the top of the Tracking Page Creator page, click the button to make any necessary updates using your Shopify credentials.
For new customers
Enable and authorize the Shopify integration via the Apps page.
For existing customers
Ensure your Shopify integration is up-to-date.
We require additional API permissions for your Shopify integration (why do you need this?).
If needed, you will be prompted to update your integration when you land on the Tracking Page Creator in the Malomo dashboard.
You may not see this prompt if you have recently installed or reinstalled the Shopify integration.
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Instructions
1. Navigate to the Tracking Page Creator section within the Malomo platform.
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Page Title
We suggest something simple and straightforward like “Track Your Order” or “Order Tracking”.
Page Description (optional)
This field is for your notes only and is not shared with Shopify. Use this field to add any helpful notes for you or your teammates, especially if you create multiple tracking pages.
Store Domain
We will auto populate this field for you. If your store has multiple domains, make sure to pick the appropriate domain from the list. If you do not see your desired domain in the list, you can edit the suggested domain in the input field.
Page Suffix
This is the final piece of your new tracking page URL. Again, we suggest something simple and straightforward like “order-tracking”.
URL Preview
This is a preview of your new tracking page URL based on the text entered in the Store Domain and Page Suffix fields.
Set as default tracking page URL (what’s this?)
Check this box if this is your first Malomo tracking page.
Uncheck this box if you are already directing traffic to a different tracking page and are not ready to switch to your new page.
You can change this setting later by following these steps.
4.Click the Create Tracking Page button togenerate your new page. You will see a success message and the details of your new page will appear in a list.
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Add a Collection to the Featured collection section (don’t see this?)
From the Layers panel, click on Featured collection
From the Settings panel, click on the Select collection button, add a collection, and adjust any related settings.
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9. Once you’re ready to direct customers to your new page, please set the default tracking page URL if you haven’t already. Our integrations use the Default Tracking Page URL to generate dynamic tracking page links within all of your connected apps.
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Our integrations use the Default Tracking Page URL to generate dynamic tracking page links within all of your connected apps via the order.url variable.
Learn more about using this variable to link to your tracking page in your connected apps.
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