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Shortcode/Merge Tags | Description | Example | ||||
| The carrier’s tracking page URLhttpsURL of your shop’s order tracking page. It can be a page created in your Shopify theme or a Malomo-hosted tracking page. | “https:// | toolsppeev. | uspsmyshopify.com/ | gopages/ | TrackConfirmAction?qtc_tLabels1=9400000000000000000000order-tracking?_m_id=001d961a-2c3b-4cee-b22c-2a3d3b64b5e8" |
| The order number assigned by Shopify | “1000” | ||||
| The shipment’s original estimated delivery date provided by the carrier, if available | “2019-01-30 13:30:00” | ||||
| Standardized tracking message with relevant shipment information | “arrived_at_destination” | ||||
| Current tracking status of the shipment | “delivered” | ||||
| Customer email address | “john@example.com” | ||||
| Tracking number | “9400000000000000000000” | ||||
| Customer first and last name | “John Smith” | ||||
| Customer shipping address | “INDIANAPOLIS, US, 46203, IN” | ||||
| The timestamp of the latest shipment update provided by the carrier | 2019-01-30 13:30:00 | ||||
| The URL of your shop’s order tracking page. It can be a Shopify page or Malomo-hosted page. carrier’s tracking page URL | “https://ppeevtools.myshopifyusps.com/pagesgo/order-trackingTrackConfirmAction?qtc_m_id=001d961a-2c3b-4cee-b22c-2a3d3b64b5e8"tLabels1=9400000000000000000000” | ||||
| Carrier name | USPS | ||||
| Carrier service level | First-Class Package Service |
Setting up SMS & Email flows
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In your Yotpo SMS & Email main menu, go to Flows and click Create Flow from Scratch.
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Click Choose Trigger and search for Malomo.
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Select the relevant flow trigger based on the event you are looking for.
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Choose SMS/MMS Message or Email as an action. This means an SMS/MMS message or email (depending on what you choose) will be sent as an outcome once the Trigger, i.e., shipment delivered, is updated to Shipment Delivered in Malomo.
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When configuring the text of your SMS or Email, select Shortcodes/Merge below the message box to open the list of available properties sent to Yotpo via Malomo.
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| Info |
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At this time, the integration includes only the Shortcode/Merge Tags listed above. It does not support additional Shopify order details such as line items or billing details. Shipping SMS or emails will not be able to display those details. |
Help
Need help or experiencing issues with the integration? Please reach out to either the Malomo Team or Yotpo Support.