You can reach out to our Malomo Support team humans by opening a ticket or emailing us directly at help@gomalomo.com. Our representatives are available from 9am to 5pm EST in the US on weekdays. Please note, our support team members are not available during the weekends and on federal holidays.
How to Open a Support Ticket
To open a support ticket, you can email us, visit our Help Desk or submit a ticket within our app.
Email Us
Email help@gomalomo.com.
Please include detailed information about your request or issue, as well as any helpful examples, files or screenshots.
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Log in to your Malomo account at https://dash.gomalomo.com/login
Click on “Contact Us” button in the lower right left corner of the screen.
Add detailed information about your request or issue in the Summary and Description fields, as well as any helpful examples, files or screenshots.
Hit Send.
Our Support team will review your ticket and respond to you as quickly as possible!
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