If you are currently sending order or shipping notification emails via one of our ESP integrations (such as Klaviyo) and you would like to migrate these emails back into Shopify, please follow these steps.
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In order to restore your Shopify "Out for Delivery" and "Delivered" emails, log in to your Shopify admin. Then, navigate to the Settings page and click Notifications. Scroll down to Shipping and check the “Out for Delivery” and “Delivered” options.
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Restoring Default Code for Shipping Confirmation in your Shopify Admin:
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Scroll down, and click the “Revert Default” button to restore the default Shopify email code for Shipping Confirmation.
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Once your Shopify notifications have been enabled, please make sure to disable old order notifications in your ESP to prevent duplicate emails from sending. |