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Customers will need to connect their Shopify account to Malomo. Once connected, Malomo will begin importing all shipments Malomo is actively tracking into the Shipping Active Orders Report.
Metrics
The Active Orders report allow users to calculate the following in any given time-frame:
Metric | Definition |
|---|---|
Shipments In Flight | Shipments that have yet to be marked delivered broken down by status |
Delivery Performance by Day | Current delivery progress broken down by status and grouped by shipping label creation day |
Total Packages Shipped | Total count of shipments that have were created during the timeframe |
Packages Shipped by Day | Number of packages shipped by carrier broken down by shipping label creation day |
Active Shipments by Carriers | Percentage of total shipments by carrier |
Carrier Triage | List and size of carrier tracking problems issues detected by carrier |
Exceptions by Carrier | Number of exceptions experienced by carrier |
Shipments in Transit List | Full list of active shipment details |
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Q: "What should I do about the issues listed in the Carrier Triage card?"
A: Email us at help@gomalomo.com or reach out to our team!Please review our help article on How to Troubleshoot Carrier Tracking Errors.