Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"2308b5ed883ce50fcc6c67b359ee84ffd94e7174_lout","branding":{"id":"1","key":"csc","name":"Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#dea48a","headerLinkHoverBGColor":"#dea48a","headerBadgeColor":"#dea48a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f089e492-91d8-4002-8e3b-007334b61348/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGZiMWZhYy1kNDc1LTQxMjAtYmE1OC03NWIxNzBkYjU4MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYwODllNDkyLTkxZDgtNDAwMi04ZTNiLTAwNzMzNGI2MTM0OCI6WyJyZWFkIl19LCJleHAiOjE3NjU2MjI3ODUsIm5iZiI6MTc2NTYyMjE4NX0.wSmmM7EU6jjCo2cauiQUk8vPujisO2-c_UvbqXHT9fg&client=1dfb1fac-d475-4120-ba58-75b170db5836&mode=fit","logoId":"f089e492-91d8-4002-8e3b-007334b61348","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Malomo Help Desk!","sharedPortalName":"Customer Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Malomo Help Desk!","sharedPortalName":"Customer Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7927ea","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"csc","projectId":10012,"serviceDeskId":1,"name":"Help Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"1","name":"Get Product Support","descriptionHtml":"","callToAction":"Get Product Support","introHtml":"<p>Need help with our product? Select this to connect to our team.</p>","icon":10540,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"2","name":"Help with Billing or Services","descriptionHtml":"","callToAction":"Help with Billing or Services","introHtml":"<p>Choose this if you have questions about your Malomo billing plan or included services.</p>","icon":10536,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"6","name":"Report a Bug","descriptionHtml":"","callToAction":"Report a Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"9","name":"Request Tracking Page Design Edits","descriptionHtml":"","callToAction":"Request Tracking Page Design Edits","introHtml":"<p>Select this if you'd like to make changes to your Malomo-hosted or Malomo-built tracking page.</p>","icon":10525,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[1],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10530,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"3","name":"Free trial questions","descriptionHtml":"","callToAction":"Free trial questions","introHtml":"<p>Trying out Malomo but need help? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://malomo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,6,9,7]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"07329fe0-ed55-3c1e-8283-126da2aa6b1a","appLinkName":"System Confluence","appLinkUrl":"https://malomo.atlassian.net/wiki","spaceKey":"CSC","spaceName":"Customer Service Center","spaceUrl":"https://malomo.atlassian.net/wiki/spaces/CSC","isServer":false},"labels":[],"projectKey":"CSC","serviceDeskId":1,"kbLinkDomainURLs":["https://malomo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGZiMWZhYy1kNDc1LTQxMjAtYmE1OC03NWIxNzBkYjU4MzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU2MjMzODUsIm5iZiI6MTc2NTYyMjE4NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.YdnrXZuJe7TwJe-UjrullXgtqAy3UT5rTcDNOv-iBtw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"1dfb1fac-d475-4120-ba58-75b170db5836","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Customer Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://malomo.atlassian.net/wiki","kbLinkDomainURLs":["https://malomo.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}