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Malomo Built / Malomo Hosted Tracking Page: If you have a Malomo built tracking page, please contact Malomo Customer Support [link help addy] first before enabling the integration. Our team will quickly assist with styling the new tracking block and updating your live page. If you enable the integration before updating your live tracking page, the new data may not match your current styling.
Self-Hosted Malomo Theme App Tracking Page: If you have built a tracking page with the Malomo Theme App or Tracking Page Creator, you do not need to do any additional styling. Our Theme App editor will inherit the styling of your main theme. Please note, you will not be able to preview the new data and styling within the editor at this time.
Self-Hosted Malomo.js Tracking Page: If you have built a Malomo.js page and are using the appearance API, the named components will inherit the page styling. If you are not using the appearance API, you will need to style the new return and exchange components to match your tracking block styling.
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You have now linked your Malomo and Loop accounts and our platform will track your Loop returns and exchanges. Consumers will be able to initiate a return directly from their Malomo tracking page and their return tracking page will be linked to the original order page. Learn more about the experience here.
You also now have access to a set of new Malomo return event triggers, which can be used to create personalized notifications in your connected apps. Learn more about setting up new notifications here.
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