If you are currently sending order or shipping notification emails via Klaviyo and you would like to migrate these these emails back into Shopify follow these steps.
How to Restore Order and Shipping Confirmation Emails:
To enable the above notifications, please out to your Shopify Plus main contact or Shopify Plus support at plusspecialists@shopify.com to request that the emails be restored. This can only be done if you are a Shopify Plus Customer. If you already have your shipping confirmation email sending from Shopify you will need to restore the default code (see section below for how to do that portion, if applicable)
Restoring Out for Delivery and Delivered Notification Emails
In order to restore your Shopify "Out for Delivery" and "Delivered" emails, login to your Shopify admin. Then, navigate to the Settings page and click Notifications. Scroll down to Shipping and check the Out for delivery and Delivered options.
Restoring Default Code for Shipping Confirmation in your Shopify Admin:
Navigate to Settings>Notifications>Shipping>Shipping Confirmation.
Click “Edit Code”
Scroll down, and click the “Revert Default” button. to restore the default Shopify email code for Shipping Confirmation.
