The Malomo Active Orders report allows merchants to easily identify the current status of all shipments that have yet to be delivered. Merchants can understand which carriers are outperforming others and what stages of their shipping process are contributing to current issues.
Key Features
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Pre-Requisites
Customers will need to connect their Shopify account to Malomo. Once connected, Malomo will begin importing all orders Malomo has tracked into the Shipping Report.
Metrics
The Active Orders report allow users to calculate the following in any given time-frame:
Shipment Status Breakdown (…)
Delivery Performance (…)
Active Shipments by Carriers (…)
Packages Shipped by Day (…)
Filters
Users can filter the data in a combination of carrier, package performance, and time frame of delivered data. Filters are “sticky”, meaning users can use any combination of these filters at any time.
FAQs
Q: “What orders end up showing in the Shipping Report?”
A: All delivered orders that Malomo tracks will show in this report. Once an order has been delivered, regardless of on-time, early, or late, it will arrive in this report.
Q: "Can I exclude certain types of orders from this report (i.e. pre-sales or wholesale)?"
A: Not at this time. All delivered orders that Malomo tracks will show in this report. The report can only be filtered by carrier, package performance, and time frame of delivered data at this time.